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Official PH Paradise

Yoni wash FAQ

đź’š A Little Note About Our Handmade Products

At PH Paradise, every product is handmade in small batches using natural ingredients. Because we don’t manufacture in a factory or load our products with unnecessary fillers, no two batches will ever look exactly the same. That’s one of the beautiful parts of handmade skincare.

🌿 Our Castile Base

Our Yoni Washes are made with a handcrafted Castile soap base. Depending on the weather and the natural ingredients, you may notice slight separation, changes in thickness, or a difference in color.

That’s completely normal.

Just give your bottle a good shake before each use. These natural changes do not affect the quality or performance of your wash.

🍎 Raw Apple Cider Vinegar

Our ACV Wash and It Girl Wash are made with raw, unpasteurized apple cider vinegar.

Because it’s unfiltered and alive, one batch may be a little thicker while another may be a little thinner. That’s the nature of working with real ingredients instead of synthetic substitutes.

🫶🏾 Handmade Means Handmade

We don’t chase perfection. We chase quality.

Every bottle is handcrafted by us, poured by us, and made with ingredients chosen for a purpose. Natural herbs, oils, and botanicals can vary in color, texture, and appearance throughout the year, and that’s exactly what you’d expect from products made with real ingredients.

If your wash looks a little different than your last bottle, don’t panic.

Shake it. Use it. Enjoy it.

Thank you for trusting PH Paradise with your wellness journey. We appreciate every order and every Hoochie with the Good Kewchie who chooses handmade over mass-produced. đź’š

 

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Our Ingredients

Plant-Based Ingredients, Passion, and Pure Intentions

Shipping Policy

Ph Paradise Shipping Policy


Processing & Shipping Time:

• All orders require 1-2 business days for processing, which is included in the shipping time.

• Shipping takes 7-8 business days total (including processing).

• Business days do not include weekends or holidays.


Address Policy:

• We are unable to update or change shipping addresses once an order is placed. Please ensure your shipping details are correct before completing your purchase.

• If an incorrect address is provided, we are not responsible for lost or misdelivered packages.


Lost, Stolen, or Damaged Packages:

• Ph Paradise is not responsible for stolen packages. If your package is marked as delivered by USPS but is missing, please contact your local USPS office.

• We only replace items that are lost or damaged by USPS. If your package is lost in transit or arrives damaged, please contact us with proof of damage or non-delivery, and we will assist with a claim.

• Once a package is marked as delivered by USPS, it is no longer our responsibility.


General Shipping Information:

• Shipping confirmations with tracking numbers are provided once your order ships. Please allow time for tracking to update.

• We do not offer refunds or cancellations once an order is placed.

• Customers are encouraged to read and understand our full shipping policy before placing an order.